Solution Academy

It’s tough out there in today’s economy. Most arts groups operate with a minimal staff so shrinking budgets and downsizing don’t make an already difficult job any easier.

But there’s good news; Venture provides a system of online and telephone based support that guarantees you’ll get the maximum return for your efforts. We even offer online training and certification programs that actually reward you for learning in the form of discounts to your annual subscription fee.

Venture’s Solution Academy allows members to instantly access on-demand video tutorials and browse the support forum and its simple, easy-to-use interface to find existing solutions or ask new questions; and we measure support board response times in minutes, not days. Telephone based support is designed to provide every member with rapid assistance during the times they need it most so you won’t be wasting precious time with scripted support calls.


Solution Academy

Solution Academy connects members with an expanding community of arts professionals and those with technical know-how via an easy to use interface designed to move users toward solutions quickly, effectively, and socially.  Access is restricted to members only but each organization can enroll as many employees in Venture’s Solution Academy as they wish and there are never any limits to how many questions you can ask. And since access to online resources is password protected, you can feel comfortable knowing that you’re communicating in a safe environment where like-minded professionals can exchange ideas and network.

We “get it.”

We’re more than just code geeks, we’re experts in the field of arts management so support channels go way beyond basic tech questions and you don’t have to waste time explaining to someone who doesn’t know ballet from Brahms why you need something to work the way you do. In fact, you’ll probably pick up more than a few great ideas from our steady stream of best-practice tips and showcasing what your peers are achieving with Venture.

Venture’s Solution Academy goes far beyond traditional support forum models by focusing on helping you turn creative ideas into actionable results; which means you spend less time asking “how do I fix this” and more time asking “what’s the best way I can make this idea work?”