Every Feature on Every Plan!
Unlike other providers, we don’t penalize users by stripping away features and functionality between plans. Instead, we’ve designed our plans to meet the needs for individual artists, smaller budget organizations and large budget users. No matter the size of your website, you get access to all of Venture’s powerful tools.
- Reliable and secure hosting
- Responsive design scales for mobile browsers
- Point and click design controls
- Direct control over content and design
- Integrated online store
- Process credit card payments online
- Integrated analytics and SEO
- Create beautiful homepage slides
- Custom page templates
- Blogs and podcasts
- Unmatched event management
- Phenomenal support
- Powerful email marketing tools
- $20 each per ear
- $5 per mailbox
- $2 per mailbox
Question: Do we have to pay extra for updates?
Absolutely not! Venture is continuously updated for you at no extra cost to you so we can incorporate the latest advancements in web standards and security.
Question: What software do we need to have or install?
Since Venture is a completely managed and hosted solution, you can access it from any browser, anywhere which means there’s no hosting hassles or software installation nightmares.
Question: Do we need to hire or have an in-house graphic designer?
No. Although most users are happy to let us step up and take care of all your graphic design needs, you can use your own graphic designer to design on top of Venture. Add to that a mountain of point-and-click controls which allow users of all graphic design skill levels to control basic design elements such as fonts, colors, and more.
Question: What are the payment options?
Annual billing takes place on the first Monday of September. We offer annual and monthly billing options, details for both options are available on the Payment Options tab, but the best part is those opting for annual billing are only responsible for paying a prorated amount of the first year’s fee through the September annual billing date, at which point they pay the first full subscription fee. As an added layer of protection, every new subscriber receives a 30-day risk free trial period to determine if Venture is right for their organization. If not, cancel for a full refund.
Question: Can we upgrade or downgrade our plan?
Yes. Venture Platform standard users can upgrade at anytime. Upgrades are charged the prorated difference for the remainder of their subscription term and downgrades are available during annual renewals (first Monday in September). All account holders can take advantage of service upgrades or email marketing account enhancements at any time.
Question: Are there any discounts?
Yes. We offer a reward program that provides a tiered level of annual subscription fee discounts based on whether or not a user has an employee or contracts a third party provider with Venture certification. We also offer referral credits to organizations that recommend Venture to one of their peers. In this scenario, organizations earn one month of credit for each referral that subscribes to the same level plan they do. If the referral subscribes at a higher level, you earn two months of credit to your following year’s annual fee but there’s no penalty if they subscribe at a lower level! There is no limit to how much referral credits an organization can earn.
Question: What kind of support is provided?
Online support is unlimited and all questions submitted by 5:00pm CT are answered on the same day. But don’t worry, we’re never going to leave you hanging, if you have an bat-phone level emergency or are feeling overwhelmed, just write or call, we’ll be there to help and you won’t have to worry about getting nickel-and-dimed. All subscribers receive 30 days of unlimited telephone support to help you during the time when you’ll be busiest and year-round telephone support is available.
Question: Can we schedule conference calls for support issues?
Yes. We’re always happy to set up individual or conference calls to walk users through the system and depending on your telephone support plan, we can set that up within the first 30 days or anytime throughout the year. If you have and prefer to use Skype video conferencing, we can do that as well.
Question: Anything this affordable has to be too good to be true. So what’s the catch?
And in almost any other situation, we would agree with you. But every now and then we cross a threshold where advances in technology provide substantially improved products at substantially reduced costs. Look at what Henry Ford accomplished with the Model T and what Andrew Carnegie did with steel. In Venture’s case, recent advancements in open source technology and a responsible business plan that favors sustainability over blind profit margins have come together to provide a purpose built platform designed especially for arts organizations.
Question: What is the email marketing account all about?
Email marketing accounts for nonprofit uses are provided by MailChimp and for profit and artist account users receive accounts from MailChimp. In both cases, they are yours to use however you like. Either option can be used in conjunction with an existing email marketing solution or you can use it as your primary option. For those wishing to opt out of the service, we offer a 5% discount off of the cost of your base annual subscription rate.
Question: How much do email account upgrades cost?
Venture Platform accounts receive an email marketing account with unlimited list size and 10,000 email messages per month. the initial upgrade option consists of migrating the account to a 4,000 list size maximum with the ability to send unlimited messages per month. This fee is $39.10/mo, or $469.20/yr. Upgrades are applicable via the following schedule:
0 -500 max list size
501 – 1,000 max list size
1,000 – 2,500 max list size
2,501 – 5,000 max list size
5,001 – 10,000 max list size
10,001 – 25,000 max list size
25,001 – 50,000 max list size
- Tip: We only charge the additional special rates that originate from our Strategic Alliance Partner, MailChimp. Meaning, you don’t have to worry about being gouged with a service fee or some other type of unnecessary piggyback charge.
Email Marketing opt-out
No need for Venture’s included email marketing account feature? No problem, you can opt-out for a five percent savings on any Venture plan’s annual subscription fee while remaining safe in the knowledge that you can opt-in at any point thereafter.
Referral Reward Program
Nothing speaks as highly as a word of mouth referral. To that end, we’re happy to offer referral credits to any subscriber that recommends Venture to one of their peers.
- For Artist Subscribers: one month credit for any new Artist plan subscriber, two months credit for any standard Venture Platform subscriber, and three months credit for any Venture Pro subscriber.
- For Standard Venture Platform Subscribers: one month credit for any new Artist or standard Venture Platformone month subscriber and two months credit for any Venture Pro subscriber.
- For Venture Pro Subscribers: one month credit for any new subscriber at any plan.
Venture Certification Program
They say knowledge is power and we like to reward users for learning. As such, we’re pleased to offer a five percent discount on your annual subscription fee, broken down into the following certifications:
- Google Analytics Individual Qualification (IQ): two percent savings on your annual subscription fee.
- Venture Creative Control Engine, Event Manager, and basic CSS Certification: three percent savings on your annual subscription fee.
The Google Analytics Individual Qualification (IQ) is offered and administered by Google, you can find more information at the program’s FAQ page. In order to qualify for this discount, simply provide the corresponding certification verification provided by Google.
You can expand on Venture’s existing features and functionality with a number of user friendly add-ons. Just like everything else with Venture, we take care of installation, upgrades, and offer complete support for each of the following add-ons. Best of all, you can add one or more of these add-ons at any point!
And remember, these are the more popular features and functionality that users have requested so if there’s something you’re looking for and it isn’t here, just ask. Otherwise, use the add-on order form below to begin processing your new features!